General terms and conditions

  1. Unless otherwise expressly agreed by both parties, only the general and special conditions of this quotation, order form, delivery note or invoice shall apply.
  2. All orders must be for a minimum of 150€ or a 50€ fee will be charged.
  3. Any claim relating to services rendered, purchase or rental must, under penalty of nullity, reach us by registered letter within eight days of receipt of the invoice.
  4. For any unconfirmed repair request, a fixed fee of €60 per machine/tool will be charged for checking the material.
  5. Our offers are indicative and not binding. The prices indicated are valid as specified on each offer. No order may be cancelled without our written agreement. In the event of cancellation of an order, a flat-rate compensation of 20%, with a minimum of 150€, is due.
  6. Rental takes effect upon receipt of the equipment by the customer. The equipment is the responsibility of the customer, who assumes all costs. At the end of the rental period, the customer assumes the cost of returning the equipment (unless otherwise specified). End of rental takes effect upon receipt of equipment in our workshops. Any defects, breakages or losses will be charged to the customer. Any delay in delivery will be charged to the customer in the calculation of the duration (day, week, month).
  7. Our goods travel at the customer’s risk and expense.
  8. No compensation may be demanded in the event of late supply or delivery of goods.
  9. The purchaser is obliged to inspect the goods, both qualitatively and quantitatively, on receipt. Any complaint, to be valid, must be expressed in writing within 48 hours of taking possession of the goods. If the purchaser is absent at the time of delivery, only the information on the delivery note will be considered as proof of the goods delivered.
  10. In the event of a dispute, only Belgian law is applicable. The courts of Brussels, and more specifically the Justice of the Peace of the 1st canton, shall have sole jurisdiction.
  11. Invoices are sent upon delivery of goods and are payable within thirty days, unless otherwise specified. The goods delivered remain the property of FIRST BOLTING until full payment of the invoice.
  12. In the event of non-payment, an initial reminder will be sent. Thereafter, in accordance with Belgian economic law, in the event of non-payment of the invoice within the agreed period, late payment charges or legal interest may be applied.
  13. Material not corresponding to the request must be returned within a maximum of 10 days. After this period, the material will be invoiced definitively.